Security & privacy

Last updated: 5 November 2026

You're trusting us with recordings of real conversations: interviews, lectures, meetings, calls with clients. This page explains, in plain terms, where your files go, who can see them and how long we keep them. The legally binding version is our Privacy Policy.

Your recordings are transcribed on our own servers

• Transcription runs on our own servers. Your audio and video are transcribed on our infrastructure and not sent to AI providers for that.
• Translation and AI dubbing use named providers. To translate a transcript or run AI text tools, we send its text — not the audio — to the Google Gemini API. For AI dubbing, ElevenLabs receives the voice-over script and, only if you create a voice clone, the voice sample you approved. Both process the data only to produce your result; details are in the Privacy Policy.
• Never used to train AI. Your files are processed only to do the task you asked for — by us and by our providers.
• Encrypted in transit. All connections use HTTPS, and access to files is limited to the systems and authorised staff that need it to run the service and help you with support.

Stored in the European Union

Your account data and the media you upload are stored on servers of Hetzner Online GmbH in Germany. BlaBlaScribe is operated by Vindrose sp. z o.o., a company registered in Wrocław, Poland, so the GDPR applies to everything we do by default.

How long we keep your files

• Transcripts, subtitles and translations stay in your account until you delete them.
• Original audio and video, Starter: kept for 30 days after upload.
• Original audio and video, paid plans: kept while your subscription is active, and for 60 days on Creator, 9 months on Pro or 12 months on Business after you cancel. Then the media file is permanently deleted; the text stays.
• We email you before any media is deleted, and you can delete your files yourself at any time.

Payments

Payments are processed by Stripe. We never receive or store your full card number.

Cookies and analytics

Analytics and advertising scripts load only after you agree to them in the cookie banner. You can change your choice any time via “Cookie settings” in the footer.

Questions or a security concern?

Write to [email protected]. For the full list of the service providers we use and your rights under the GDPR, see the Privacy Policy.

The full list of providers that process data for us — what each one receives and where — is on the Subprocessors page.

To see how other transcription services compare on hosting, DPAs and training on your data, read our comparison of GDPR-compliant transcription software.